Holiday Inn Express Braselton

The location was great, not far from where we had dinner for Valentine's Day. The lady who checked us in was very friendly and sweet!

The front desk called us after midnight saying that someone had complained about noise from our room- we had been asleep. Think it would have been nice to send someone from the front desk to walk the hall and find out exactly where the noise was coming from before calling and waking your guest up. The noise was from a different room, a room that took a shower at 1 am and let the water run for 45 minutes. It wasn't from us.

Young lady that was at the desk both on ck. in and ck. out was great. She told me of some places to eat and were great, and so very nice.

I really appreciated the chance to linger over breakfast. It closed at 10 AM, but Ginger, who was cleaning up, told us we could stay and talk at the table as long as we wanted. (She really was nice.)

I couldn't tell if I needed to pay for wi-fi or not when I tried to log in. Since wi-fi use wasn't urgent, I didn't pursue an answer, but it would be good to have that clear.

My son and I stayed there for his golf tournament held at Chateau Elan. It's right across the street and hundreds cheaper. Very friendly staff, clean rooms, comfortable beds, hot breakfast and a clean bed. Saw a lot of other golfers there as well.

If anything, A/C unit didn't exactly cool the room but it was comfortable enough to not ask for another room.